*Please note if you are outside the EU – on the customs form please mark the package as ‘RETURNED GOODS’ and enter a value of 0. This helps us avoid unnecessary customs charges and speeds up the returns process.*
Returned items must be in their original condition and returned to us within 14 days of receiving the goods. Returned items must be unused and in the relevant packaging where ever possible. Garment labels should not be removed. Except in the case of incorrectly supplied or faulty goods, where your statutory rights apply.
Any shipping charges that may incur when returning the products are on your/customer responsibility. Denim.lab will not compensate for returned packages lost in the return shipping.
Returned goods will be exchanged or refunded (minus the delivery cost).
IF YOU WISH TO RETURN AN ITEM, PLEASE FIRST EMAIL TO: firstname.lastname@example.org
email title: return request order "fill in order number"Returns to be sent to – PEDAL.CLIP, Claroenstekerpad 1, 3766 BX, Soest,